Shipping policy

Shipping Policy

Thank you for shopping with INSENF. Below you can find details about our shipping process, delivery times, and international order policies.

Orders are typically processed within 1–3 business days after payment is confirmed.
During peak seasons or promotions, processing may take slightly longer.

We ship worldwide via trusted international carriers such as FedEx.

Estimated delivery times:

International (including the U.S.): approximately 5–10 business days
(Delivery time may vary depending on customs clearance and local courier conditions.)

Shipping fees are calculated at checkout and may vary by destination country/region.

📦 International Shipping Notice: Customs duties and taxes are the responsibility of the customer upon delivery.

Please note:

The shipping fee shown at checkout covers international delivery service.
Customs duties, import taxes, and clearance fees may be charged separately by your local customs authority or courier upon delivery.
These charges vary by country/state and are not controlled by INSENF.

For international orders, your shipment may be subject to:

Import duties and taxes
Customs clearance fees
Courier handling or advancement fees (charged by FedEx or local delivery partners)

These charges are not included in your order total and must be paid by the customer to receive the package.

If a package is returned due to:

INSENF may not be able to refund:

Once your order is shipped, you will receive a tracking number via email.
You can track your shipment directly through the carrier’s tracking page.

If you have any questions about shipping or customs payments, feel free to contact us:

📩 Email: hello@insenf.com
(Please include your order number for faster support.)

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